In this post we will start a new data science case study example on YOU CANalytics. In this case study example, you will learn about some of the key data science activities including business process optimization, linear / integer programming, customer & agent profiling, and real-time analytics. To understand these concepts better we will use a case

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This is a continuation of the case study example for optimization of a business process. You can find the previous part at this link. In this case study example, you are helping a company reduce their process turn-around-time through advanced analytics and data science. You will use some of the key data science activities including business process optimization, customer

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